Sunbury Eye and Vision is a dynamic and collaborative optometry practice dedicated to providing exceptional eye care services. We’re looking for a professional and enthusiastic Medical Receptionist to be the first point of contact for our valued patients.

What We Offer:

• Be part of a close, collaborative workplace with a flat management structure.
• Enjoy generous staff optical benefits.
• Staff parking is provided for your convenience.
• No KPIs – we value quality over quantity.
• Enjoy work-life balance with no evenings, weekends, or public holidays.

About the Role:

As our Medical Receptionist, you will play a pivotal role in ensuring smooth day-to-day operations of the practice. Your responsibilities include:

• Appointment Management: Coordinate bookings, assist with triaging urgent appointments, and ensure patients are well-informed about relevant fees.
• Payments & Claims: Accurately process payments, Medicare rebates, and HICAPS claims, and manage daily reconciliations.
• Clinical Correspondence: Handle incoming and outgoing correspondence, ensuring reports and referrals are processed promptly.
• Practice Administration: Support the team with essential administrative tasks such as invoice filing, stock ordering, and more.

About You:
We’re seeking someone who:

• Has experience in medical administration or reception (highly regarded).
• Excels in organisation, time management, and customer service.
• Is a strong communicator with high computer literacy (experience with MS Office and practice management software is a plus).
• Has knowledge of Medicare and HICAPS claiming (beneficial but not essential).
• Is professional, well-groomed, and adheres to strict privacy and confidentiality policies.

Working Conditions:
This role involves sitting, standing, and flexibility in movement, with adherence to a smart casual dress code.

Ready to Apply?
If you’re passionate about providing exceptional service and thrive in a supportive environment, we’d love to hear from you!