Are you an organised and tech-savvy individual with a passion for customer service? Eye See Eyes is looking for a friendly and reliable Optical Assistant to join our team two days per week, with the flexibility to cover additional hours during sick/annual leave. As you gain confidence in the role, there’s also an opportunity to take on Saturday shifts (9 AM – 2 PM).

About the Role:

As an Optical Assistant, you’ll be the first point of contact for our patients, ensuring a welcoming and professional experience. Your role will involve:

• Managing reception duties – greeting patients, handling phone inquiries, and booking appointments.
• Processing payments and assisting with health fund claims.
• Handling administrative tasks, including data entry and maintaining patient records.
• Learning and using Optomate Touch, our practice management system.
• Providing general support to the team and ensuring smooth day-to-day operations.

What We’re Looking For:

✔ A friendly, professional, and engaging personality – someone who makes patients feel welcome.
✔ Excellent communication skills – clear, confident, and customer-focused.
✔ Strong computer skills – ability to learn new systems quickly.
✔ Attention to detail – accurate data entry and record-keeping.
✔ Organised and proactive approach to reception and admin duties.
✔ Optical experience preferred, however training is provided.

Why Join Us?

•  A supportive and welcoming team environment.
• On-the-job training in optical dispensing and practice procedures.
• Flexible hours with opportunities for additional shifts.

If you enjoy working in a fast-paced, customer-focused role and want to develop your skills in the optical industry, we’d love to hear from you! Apply now to join our team.