Optical Dispenser

Surrey Hills Eyecare
Full-time or Part-time 
Tuesday-Saturday preferred
$33-$40 per hour (experience dependent)

Surrey Hills Eyecare is a busy, growing independent practice with a clear focus on personalised care, innovation, and long-term patient relationships. We’re looking for an experienced Optical Dispenser to join our team and play a key role in every step of the patient journey.

About the Role

This is a hands-on dispensing role where you’ll be deeply involved in patient care outside the testing room - from the first conversation through to final fit and follow-up. You’ll work closely with our optometrists and team to deliver tailored eyewear solutions that genuinely improve patients’ quality of life.

Key responsibilities include:

• Full optical dispensing, frame and lens selection, fitting and adjustments
• Supporting patients throughout their entire in-practice experience
• Interpreting prescriptions and recommending lens solutions with confidence
• Using advanced technology including Rodenstock DNEye and Impressionist Tower
• Maintaining accurate patient records (Optomate experience desirable)
• Contributing to a professional, warm, and patient-first environment

About You

You’ll be someone who values quality over shortcuts and enjoys building trust with patients.

You’ll ideally bring:

• Proven experience in optical dispensing (essential)
• Confidence working with premium lenses and personalised measurements
• A patient-focused approach with strong communication skills
• Comfort working in a busy, collaborative practice
• Interest in continued learning and professional development

Experience with Rodenstock DNEye, Impressionist Tower and Optomate is highly regarded but not essential for the right candidate.

Why Join Surrey Hills Eyecare?

• A values-driven practice focused on personalised, high-quality eyecare
• Involvement in the full patient journey - not just “handover dispensing”
• Access to ongoing education and further qualifications for the right candidate
• Supportive team culture that values learning, collaboration, and innovation
• Flexible full-time or part-time arrangements within Tuesday-Saturday trading

Surrey Hills Eyecare’s vision is to be the trusted eyecare provider in their community - recognised for innovation, quality, and patient satisfaction. If that aligns with how you like to work, you’ll feel right at home here.